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Sections deleted even when no change occurred.

Will Frakes Dec 08, 2017 04:15PM MST

Alexandria Public Schools had 200 sections deleted on December 5th. We checked SIF and it appears that a packet was missing because they had 61 section packets on the day before, 60 on the 5th and then 61 again the next day when we ran a sync that brought them back.

Richmond Community School (from NC) reported the same issue last night where sections were deleted.

In both cases, none of these schools have changed data in PowerSchool and in both events, only one school was impacted out of all of the schools in both districts.

Please see if there is any additional information you can find on these instances.

Example school:Alexandria Public Schools
Tenant: https://us1-dashboard.kimonocloud.com/integrations/58d7e9f1-8e01-477c-8239-35a8bea63a42

Example School: Richmond Community School
Tenant: https://us1-dashboard.kimonocloud.com/integrations/ba0f0fd5-0015-49d0-b8b2-2624e38bd6c7

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